Passenger Charter
Your rights and responsibilities as a Midcoast Taxis passenger
As a Midcoast Taxis customer, we want to assure you that we provide the best possible service to our customers.
Your Rights
Your Responsibilities
Pay the correct fare, including any tolls and booking fees
Not eat, drink or smoke in the taxi
Not swear or act in an offensive way
Wear a seatbelt, and ensure any person under your control who is under 16 years old is wearing a seat belt or other restraint which is properly adjusted and securely fastened
Please let the driver know if you need change from $50 or more.
The driver can refuse to take you if you are:
If you make a mess or damage the taxi, the driver can charge you up to $120 for the cost of cleaning up or costs applicable to damages caused.
Important Information
Under the provisions of Regulation 64 (1) of the Point to Point Transport Regulation (2017), a taxi driver is not allowed to refuse to carry any assistance animal, including guide dogs.
Severe penalties apply.
Pre-Paid Fares now apply in NSW. Our app has the ability for you to prepay your fare easily.
Get Our AppWe Want to Hear From You
For all compliments or complaints, contact our Management Team.
manager@mctaxis.com.auAvailable 24 hours, 7 days — Port Macquarie & Mid North Coast.